Welcome to the Global Media Online Customer Support Center

Welcome to our integrated customer and member support area. Through this area you can get help and support for any of our websites, publications or membership associations. Our goal is to provide you with the highest quality customer service in a timely manner. Please choose the support method that works best for you:

Live Chat Support

Telephone Support

Within the USA: 1-888-910-7888 ext. 1
International +1 310-209-8263 ext. 1
Customer service hours: 10:00am-6:00pm EST

Manage Online Publication Subscriptions

Click here to manage your online publication and email subscriptions

Subscribe to Our Online Publications

Click here to subscribe to our online publications and email alerts

Online Member Services Areas

If you have a recurring membership to one of our association sites and wsh to change your password, credit card or billing information, cancel your membership, or restart a cancelled or expired membership, you may be able to use our online membership services. If you're not able to address your issue with our online membership services area, please submit an online support ticket or use our telephone support above. Links to our automated membership services areas arel listed below:

Film Music Network Memberships:
FMN Online Member Services Area
Muse411 Premium Listings:
MUSE411 Online Member Services Area

Create A New Support Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. -- Mahatma Gandhi